Simple support from Shopify experts.
✔ Shopify Support
✔ Custom Development
✔ eCommerce Guidance
✔ On-demand help from $110/hour
1-on-1 Support
Speak directly with experts and developers - your personal resource for learning & growing.
On Demand
On demand hourly pricing, or short retainers for larger tasks and better value.
From $110/hour
Transparent pricing for all on demand work, and estimates and time logs for all retainer work.
How it works
Let us know what you need help with.
We'll work with you to find the ideal solution for what you're trying to achieve in Shopify - years of specialising in Shopify means we'll always provide a best-in-class approach.
Pick the support structure that suits you.
On demand pricing is perfect for one-off's and training calls. Retainers are great value for larger projects like rethemes, or custom builds.
We jump in and help.
We're here to give you the confidence to grow your business on Shopify - from training and guidance, right through to audits, custom development, and conversion rate optimisation.
A few of the things we can help with
Shopify support is easier than ever.
Transparent pricing from the start, with an easy, no lock-in, on demand option.
Monthly Retainer
Monthly Support
On Demand
Perfect For
New stores
Migrations
Custom builds
Consulting
Ongoing support
Consulting
Training
Small tasks
Occasional support
Hourly rate
(exC. taxes)
$110 $130 USD
$120 $130USD
$130USD
Minimum Commitment
for 3 months
for 3 months
no monthly minimum
Minimum Monthly
(EXC. Taxes)
$1650USD
$240USD
None
bookable meetings when it suits you
Free Unlimited Email Support
(questions, How to's etc.)
Emergency Support*
Additional hours & scope
Pricing is subject to change.
Shopify stores we've helped.
Real happy clients.
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augustskincare.com.au
bybaby.com.au
natralus.com.au
catalystand.com
Meet the team that you'll actually work with.
Speak directly with the people that get the work done.
Gabrielle Rea
One half of Sundae Lane with 8 years as a Senior Shopify Developer and Technical Lead.
Gabbie can help your brand create a cohesive store experience with best in class Shopify solutions.
Your Shopify site shouldn't just be a store, it should be a brand.
Anthony Vita
The other half Sundae Lane with 8 years as an eCommerce Manager, turned Shopify Developer.
Anthony helps give you the confidence to grow your Shopify brand with simple solutions for your complex problems.
If it's not a solution that's easy for you to manage - it's probably not the right solution for you.
Frequently asked questions
What kind of clients do you work with?
All clients! No matter how big or small. However, most of our clients tend to be small businesses looking for an affordable Shopify Partner - especially those that don't want to be fleeced by agencies.
I just need answers to a few Shopify questions.
We're here for that too. You can reach out to book in a consulting call - our on demand rate applies and you can ask as many questions as you need!
You might also be interested in our Monthly Support package. You could book 2-3 calls a month + ask as many questions as you like over email.
Do you work with clients outside of Australia?
We're happy to work with anyone! We have a few clients in New Zealand and the USA.
I can get a cheaper service from Upwork/Fiverr freelancers.
You sure can. If you don't mind manually vetting every applicant, and trying to deal with language barriers, timezone differences, and often subpar work quality - those platforms can work out quite well.
We're here for your business when you're not quite sold on the traditional agency model, and don't want to go through the hassle of a freelancer platform.
Are you based in Australia?
We're based in Melbourne but are a fully remote small team. This means we can sometimes be working from a different timezone.
Every client on a support plan or retainer, will have access to a direct emergency phone number no matter your timezone.
Have more questions?
Just reach out, we’re always around to answer any questions.
contact usGet started
It only takes 30 seconds to kick off a project, and get simple Shopify support. Fill in the details below and we’ll be in touch.
Easily create powerful bundles and kits on Shopify.
Maximise your sales with multi-step, mix-and-match bundles and kits your customers can choose from.
- Create steps for each product set, guiding customers through their choices.
- Control minimum/maximum selections, display options, and total quantity limits.
- Discount options for fixed price, sum of selections, or amount/percentage off.
- Customise the look inside the theme editor with advanced options for developers
- Discounts applied to line items, so you can still use discount codes at checkout
+ 7 day free trial
By appointment only
G, 470 St Kilda Rd,
Melbourne, VIC, AUS, 3004